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Cognitive biases are more likely to have a detrimental impact on your problem-solving and decision-making when you are dealing with complexity or when the circumstances are changing rapidly. Daniel Kahneman, the Noble prize-winning scientist who first described the concept of mental bias, is pessimistic about ‘training or conditioning’ to overcome…

I recently had to navigate a tricky interpersonal/political issue at work in a very public setting. In the end, I was happy where things ended. But the best part came later.  A colleague who was privy to the whole situation took the time to send me an email expressing his…

We are quickly moving to a hybrid workforce which will transform the way we work and lead in most industries. In their article, Stephanie Hyde and Wilson Chow, outline some of the changes that will develop for the C-suite as we integrate more tech at work.  They highlight the necessity…

Contrary to popular belief, older adults on average, do not suffer from low self-esteem. In a recent study that included more than 165,000 participants, scientists have found that we tend to feel better about ourselves as we get older. They specifically found that children’s self-esteem tends to rise until age…

With immense pleasure, Learning Quest would like to let our colleagues and friends know that we have officially been awarded the GOLD Medal within the Learning and Development category of the 2018 HR Service Provider Awards! Published in issue 16.06 (Dec/Jan) of HRD Magazine. (https://www.hcamag.com/). We are super excited to receive…

In just a few short weeks, the final report from the Hayne Royal Commission is due to be released. So it is timely that Tim Shaw at 2CC radio in Canberra asked me to talk with his listeners about what neuroscience tells us about: Why it is hard to do…

New years often inspire us to set goals for improving some aspect of our lives.  Most of the ‘resolutions’ last a few weeks max. The shortest I have seen was a friend who vowed to become a vegetarian but when told the ‘ribs’ did not come in a vegetarian option,…

The end of the year is an excellent time to take stock and set yourself, and your team up for success in the new year. Looking back over the year always makes me realise how much of my success and wellbeing is a result of the actions of others. At…

While regulation is undoubtedly necessary, it’s not sufficient for restoring customer trust in our financial service companies following some of the shock findings of The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. According to the head of the Scottish Fiscal Commission,‘Dame Susan Rice’, who recently spoke at the Australian…