What’s your leadership acuity quotient?
August 26, 2018 4:08 pm
Acuity is the ability to accurately perceive a situation. It’s the kind of sharp thinking that’s required for solid judgement, effective leadership and good governance – the ability to get beneath the noise, focus on what matters, get results and ‘do the right thing’.
While experience and knowledge contribute to a leader’s acuity, expertise in itself is not enough. When demands are competing, time is limited and there is too much information to digest, even experienced leaders can easily fall into the trap of responding habitually and not questioning their preconceptions or recognising how diverse stakeholders might interpret and respond to their decisions.
To develop acuity, you need to have a clear understanding of your own unique biases, know how to pick up on your individual blind spots and use this knowledge to adapt to changing circumstances and different stakeholders. When leaders lack acuity they run the risk of inadvertently encouraging people to do the wrong thing.
When responding to new challenges, leaders who consciously shift their mindset to look beyond their initial perceptions and habitual behaviour are not only more likely to do the right thing themselves but also better positioned to purposefully shape the culture of their business.
Here are some questions that Directors and Executives need to ask:
- What are the thinking biases that pervade leadership thinking in my organisation?
- How do blind spots and inaccuracies in perception impact the decisions and behaviour in my business?
- How do we measure the impact on customers?
Incorporating effective measurement is a first step. This means not only equipping leaders with tools to gain insight into the impact of their unique habitual responses on employee behaviour but also providing the support to make necessary adjustments.
For information about our new leader-led culture change program, ACUITY™, which is designed specifically for the Banking and Financial Services industry contact: Gráinne Davidson M: 0414 415 115